Frequently Asked Questions

Ans.  Most good-quality skincare products are designed for various skin types like oily, dry, and sensitive. At LORE – Authentic Skin & Bodycare, our products — including the Chamo Doux Skin Cleanser and Essence De Serenite kit — are crafted to be gentle and nourishing for every skin type. However, we always recommend a patch test before full use.

Ans. The recommended order is Cleanser → Toner → Moisturizer → Sunscreen (AM). Our Essence De Serenite kit follows this same routine with Chamo Doux Cleanser, Chamo Hush Toner, and Chamo Per Diem Moisturizer with SPF 30.

Ans. Always consider your skin type, concerns, and product ingredients. Trusted brands like Cetaphil, The Body Shop, and LORE – Authentic Skin & Bodycare offer gentle, pH-balanced options suitable for sensitive, oily, or dry skin. LORE’s Chamo Doux Skin Cleanser and Essence De Serenite kit are thoughtfully designed to suit every skin type.

Ans. Skincare kits ensure compatibility between products, reducing the risk of reactions and improving visible results. Top brands like Clinique, Kama Ayurveda, and LORE offer well-curated kits. The Essence De Serenite kit by LORE delivers a cleanser, toner, and moisturizer that work seamlessly together for healthier, radiant skin.

Ans. Absolutely. Just like daily skincare essentials from Neutrogena and Minimalist, LORE’s skin-friendly range — including the Chamo Doux Cleanser and Chamo Hush Toner — is pH-balanced and safe for everyday use, even on sensitive or acne-prone skin.

LORE sells its products exclusively through its website with offering customers order tracking facility through our shipping partner when requested on Whatsapp. As the reviews suggest we aim for timely delivery, best customer support, and assured quality of service to our customers.

Lore by You is an initiative by LORE to be a happy place for its dear customers. They can post their stories of selfcare with desired pictures and videos to help others gain their moments of calm and joy. One can submit their story or read others’ to make website visitors’ day. The story will be approved by the LORE team to ensure the intention and goodwill of the page.

Our social media is not just some page to post product information and gain attention. The page is a medium to tell people genuine and authentic stories of selfcare about people. We want to give people the feeling of “Being the Main Character of their Own Movie”, and our products are just a medium to achieve that. LORE’s floor is open to our genuine customers being the face of our brand and share the feeling of selflove and importance.